This was our second stay in The Floresta and will not be our last. The rooms are so clean and airy. Edwardo on reception is very kind and patient. He greeted us on arrival and was so lovely. I became unwell while in the hotel and he acted fast helping my husband and getting a doctor to my room quickly. Joann is fantastic he is very inclusive with the children, and adults also! The bar staff are super friendly. To the blonde lady that made my Pinacolada, yum yum thank you. The breakfast staff, and staff behind the scenes work tirelessly to ensure guests are catered for. Marcos Bar across the road is really lovely and breakfast is gorgeous if you fancy a change from the hotel breakfast. Views from Marcos are stunning and the kids Purple princess mocktails were a big hit!!
Mullin
สิงหาคม 2567
A lovely hotel, majority of the staff were friendly. Food was gorgeous and lots of different choice. Pool was really nice but could have done with slightly better cleaning in the smaller one. Right next to a spar shop and some lovely bars and restaurants along the beach front.
Danielle
เมษายน 2567
The hotel was in a a nice quite location just off the promenade and beach. Perfect for walks in either direction. The Matagorda strip of shops and restaurants was straight out of the hotel to the left, or 15 mins walk to the right brought us to the puerto del carmen strip ( e6 in taxi). There was a taxi rank and bus stop right outside the door. The hotel was spotlessly clean and grounds well maintained with rooms being accesses from the outside we never felt like the rooms were on top of each other like at some hotels, they were well spaced out in our block, some of rooms had sea views. The hotel is divided into two sections each having their own big pool and baby pool with lifeguard, so if you wanted a quieter pool you could have some relaxing time away from the organised activites that were run during the day. There was an entertainer for kids 3-12 approx and for teenagers and adults 12+ which was a huge unexpected bonus for us when traveling in february. Our teenagers had an amazing time with Johan who made everyone feel so special and got everyone involved young and old. Johan was the hightlight of the stay along with the fabulous dining room staff and pool staff, too many to list :) There was kids club in the am from 10.30-1 approx for the smallies and shuffle board or kids water polo in the afternoon. There were several events every day for teenagers and adults, eg dart tournament at 10.30, water polo at 12.30 or aqua gym, and more events in the afternoon maybe basketball and mini golf/basketball/soccer in the afternoon. The evening also catered for kids with mini discos followed by live music/magic show/karaoke. We all had such fun as it wouldn't be our usual type of holiday. The clientee were mainly retired people or families so it was perfect, we felt very safe and relaxed. We also loved that it was only a 8 min/ e12 taxi ride to the airport.
Ken
กุมภาพันธ์ 2567
Our room was situated in a tranquil section of the resort, providing a serene and peaceful atmosphere away from the noisy main pool and bustling crowds of a family resort. The room was exceptionally clean, with every detail thoughtfully considered to ensure a comfortable and relaxing stay. The plush bed and soft linens provided a restful night's sleep. The breakfast buffet at the restaurant offered an array of delicious options, from fresh fruit to hot breakfast items. Overall, we thoroughly enjoyed our stay and would highly recommend this resort to others seeking a comfortable and peaceful getaway.
Sarah
มีนาคม 2567
We had an absolutely delightful stay at the hotel and we were pleasantly surprised by the wonderful experience. Firstly, the location is fantastic. Situated just across the road from one of the widest and longest beaches in the area, Playa de los Pocillos, in a quiet area of Puerto del Carmen. The hotel's pool facilities were a highlight for both kids and adults. The diverse range of activities, including water polo (which I thoroughly enjoyed participating in with fellow guests), water gymnastics, mini golf, darts, and table tennis, kept us all entertained throughout our stay. It also provided a great opportunity to socialize with other guests, creating a friendly and inclusive atmosphere. I should also mention that our room was cleaned every day. Considering the overall positive experience, I am seriously contemplating a return visit—a significant statement, as I've never returned to the same hotel before. Kudos to the hotel and its staff for making our family vacation in Lanzarote truly memorable!
Wojciech
ตุลาคม 2566
Pretty much everything, staff while often busy, be it reception or in the dining area were lovely. The room was great and well maintained, as was the pool area. Food, while fairly standard for buffet eating, was tasty and well cooked. The location was fantastic, though, with easy access to a wonderful beach and a strip of restaurants and shops.
Crimson
สิงหาคม 2567
The hotel and srounding were beautiful - as per pictures. Close to airport - taxi cc 12 Euro. Plenty of food choices. We had half board so we tried nearby restaurants for lunch, there were many and the food was excellent. We asked for a sea view apartment and they fulfilled our request - that was a lovely surprise! See - Picture included. The apartment has a kitchen but we didn't use it. Cleaning daily. WiFi connection excellent. We loved Mini golf - 2 Euro per person if you don't have all inclusive. Spar shop right in front of the hotel - good prices - cheaper than other local shops or supermarkets. There was also a Chinese shop where we purchased plastic shovels for kids to dig sand.
Martina
พฤษภาคม 2567
Great 3 Stars Hotel, Brilliant communication with the manager asking for 2 upper bedrooms we have exactly a 2-bedroom apartment with a nice view pool, close to a restaurant as well. The room was excellent clean and tidy Every day workers worked hard, changing the towels good job. The pool was a great size and heated during March lots of space and no problem with the sunbed, The Staff at reception always kept smile advice anytime. We had only breakfast but the classic What do you want big choice, Close to the hotel shopping Spar 100 yards to the Beach can't be closer easy to everywhere thank you Floresta.
Michael
มีนาคม 2567
Ideal location for our break, bus stop and taxi rank just outside. Near to bars, restaurants, beach and shops including a 'Spar' shop. The breakfast was reasonably priced with excellent variety and good quality. Room was cleaned daily. Enjoyed our stay, apart from the welcome!
Ian
มีนาคม 2567
This hotel was excellent under every heading. Spotlessly clean hotel, great location, good food. Excellent staff. Would definitely recommend this hotel without hesitation.
Gerard
ธันวาคม 2566